Shawarma City is not responsible for any damages due to the package being undeliverable as a result of incorrect address information you supply to us, or for the inability of the recipient to receive/retrieve the package on the day that it is delivered. 

We do everything in our power to ensure smooth delivery for every single order but it is important to note that we can not take responsibility for issues that arise as a result of a third party (USPS) atm.

Our products are perishable, and we package them with potential delays in mind. Weather acts of God and other factors can delay delivery. We are unable to accept returns or issue a refund as a result of any shipping delays caused by a third-party carrier.

If you have any issues with your order at all, please reach out immediately by emailing us at [email protected]